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Security Services

In continuation of OSSC's strive to provide high quality professional security services to the Kuwaiti oil sector, the Support Services Department – Security continued to offer a diversified portfolio of security services to Kuwait Petroleum Corporation and its subsidiaries during the financial year 2011/2012. These services grew steadily throughout the year coupled with increased cooperation with the country's competent security authorities, such as the Ministry of Interior, Coast Guards Department, Security Decisions Follow up Committee and the National Security Bureau.

The Support Services Department - Security continued to reinforce its programs for enhancing  the oil installations security, through the Coastal  Protection Force (CPF), the Critical Installation Infrastructure Security Force (CISF), the Explosives Detection Force, and the( K-9 Force).

Furthermore, OSSC continued its operations related to the protection of oil installations and liquefied natural gas (LNG) convoys, as well as developing security systems in the oil sector.

The following is a brief outline of the key programs and achievements made   on the security front during the year:

Following are the Key initiatives / programs & achievements on security front:



Shuaiba Industrial Area and Sabhan Central Depot Security System:

The Oil Sector Services Company renewed the Agreement for the operation and maintenance of this system with Security Decisions Follow Up Committee of the Council of Ministers, as of 1st of April 2011. The security system of Shuaiba Industrial Area and Sabhan Central Depot is the first line of defense for the land and sea protection of the oil and industrial facilities in the area. C4i, which comprises the Command, Coordination, Communication and Information Center, is one of the most technologically advanced control centers. Through a number of cameras, the security situations are followed up on a 24 hour basis at all access points and around the security perimeter of the oil facilities.

Accordingly, the Security Decisions Follow Up Committee and its technical advisors will continue to manage the system in coordination with the Support Services Department – Security.

The Oil Sector Services Company Security Department has prepared a C4i Operation Plan and Procedures for this security system.

2. Security services management at KPC and all its subsidiaries under the unified umbrella of the Oil Sector Services Company

Following the migration of the security services in the oil sector companies to the Oil Sector Services Company, and placing them under one umbrella, responsibility for managing the security services at KPC and its subsidiaries passed  to the Oil Sector Services Company. This year, at the request of the Kuwait Gulf Oil Company (KGOC), the Oil Sector Services Company took over the security functions and responsibilities at the head office of KGOC effective 3/4/2011. the security needs of the company began to be provided through security personnel operating round the clock every day.

3. Security Surveillance for the LNG Convoys

During fiscal year 2011/2012, the Oil Sector Services Company continued to coordinate with KPC, the Ministry of Interior and the Coast Guards to secure LNG convoys docking at Ahmadi Port for unloading their cargos of liquefied natural gas used in operating power generation plants in Kuwait.

Participation by the Support Services Department - Security in this project takes the form of notifying those in charge of port security and protection of critical oil infrastructure at the Ministry of Interior of the dates of arrival of liquefied natural gas convoys, in addition to the involvement of the coastal protection force in the marine patrols operations organized in coordination with the Coast Guard General Department of the Ministry of Interior.

4. Coastal Protection Force (CPF)

The Support Services Department - Security prepared, adopted and executed the safety management system and standing orders for the Coastal Protection Force. Meanwhile, the company continued developing the skills of the Coastal Protection Force personnel in order for the marine patrols to be able to provide security surveillance services on a 24-hour basis all over Shuaiba Industrial Area. In addition, the company has renewed its agreement with the Security Decisions Follow Up committee in connection with the operation and management of the Coastal Protection Force, developing the capacities of this force by providing specialized training courses for its personnel inside and outside Kuwait in the field of maritime operations, first aid, search and rescue, safety and security, firefighting techniques, the use of wireless and wired communications, and the use of life vests. According to this agreement, work started on upgrading the Coastal Protection Force and reinforcing its operational capabilities  in a manner consistent with the best international technologies available in this field.

To guarantee the best security performance for the Coastal Protection Force, a contract was signed with a new international specialized technical consultant (STET), through the Security Decisions Follow–up Committee, in addition to training the Force personnel on marine safety and capacity building systems.

To ensure compliance by the Coastal Protection Force with the best marine safety international standards and the application the best international practices in this field, the Support Services Department - Security conducted a comprehensive audit process on all the Force's operations, in order to support the directions of the company top management to maintain the safety of the Force personnel and safety of the marine operations they perform.

Furthermore, the company has reinforced the Force's supervision crew by the appointment of a first officer and a marine security officer.  A British consultant specialized in marine operations management was appointed, to perform out the task of developing the Force's capabilities, prepare all technical reports, conduct safety audits and participate in the preparation and follow-up of the Force's training programs.

5. Vital Critical Infrastructure Security Force (CISF)

The CISF continued its operations at all access gates of KNPC at Mina Al-Ahmadi and   Mina Abdulla ports, through the inspection of vehicles, materials and equipments, as well as checking access and exit permits and working under supervision of the Vital and Oil Installations Protection Department (VOIPD) of the Ministry of Interior.

To continue the policy of the Security Department for building the capacity of the company's industrial forces, it recruited 10 new security officers  in the Vital Critical Infrastructure Security Force. This helped the force to take charge of new locations at both  Mina Al Ahmadi and  Mina Abdulla refineries. It has also contributed to the provision of supervision staff for managing the Industrial Security Force's operations under the supervision of the Ministry of Interior.

Given the nature of the work of the Industrial Security ForceCISF personnel which necessitates dealing with different categories of workers and visitors who appear at the access points of oil installations at the locations where the force personnel work, the force personnel were trained in the best way of dealing with the public, at the Australian College in Kuwait. The program aimed at familiarizing the Industrial Security Force personnel with the personality types, the methods of dealing with each type, the most important traits the security man should display in dealing with the public, as well as teaching communication skills, techniques for achieving the satisfaction of stakeholders, visitors and staff.

6. Explosives Detection Teams (K-9 Force)

Within the framework of joint coordination and cooperation between the Oil Sector Services Company and the Ministry of Interior the K-9 Force continued its operations at the oil installations gates and ports. The year 2011/2012 witnessed an increase in the number of locations covered by the K-9 force members according to the plan agreed upon with the Vital Oil Protection Department. The company has also renewed its agreement with the Council of Ministers Security Decisions Follow Up Committee, whereby K-9 force teams are supplied, operated and followed up.

In addition to the expansion in the scope of the explosive detection  operations during the year, demand has increased for using  the K-9 force dogs by the Vital Oil Protection Department at the Ministry of Interior and a number of affiliate oil companies which requested the company to deploy a number of these teams at their gates to secure access and exit operations. The number of explosive detection  teams rose to 70. Six additional teams have been allocated to conduct search and rescue operations.

The company continued building up the capacities of Kuwaiti security men working on the K-9 Force by enrolling them in specialized training programs.

7. Management Observation / Visibility Audit

The company’s senior top management continued its field rounds and visits to check security personnel and operations at various locations in coordination with the Support Services Department- (Security).  These visits led to the strengthening of relations between senior top management and security menofficers, whereby security men officers are able to interact with their superiors in a transparent manner without any barriers.

Furthermore, the Support Services Department - Security extended and intensified security audit works, whereby it comprised multiple functional levels, from security engineers to members of top management.

8. Field tours by the company senior management of the company security projects

Within the framework of its policy of keeping the company's top management members  informed about the security projects of the oil sector as implemented and managed by the company in coordination with the Security Projects Follow-up Committee of the Council of Ministers, the Support Services – Security – Department organized field visits for members of the company's top management in order to allow them to have a close look at the situation and at the work locations of the industrial forces, namely, the Explosives Detection Force (K-9), the Coastal Protection Force and the Critical Installations Security Force.  The visits also allowed the members of top management t he opportunity to look at the Command, Coordination, Communication and Information Center C4i,  where they listened to a simplified explanation of the surveillance and communications systems related to the overall security system of the Shuaibah Industrial System and the Sabhan Central Depot.

The field tours program provided an excellent opportunity for the officers of the other departments of the company to see the achievements and security projects of the company.  A simple explanation of the company's security system was presented, along with the training centers and the operation of the industrial force department  in addition to the security technologies applied at the Command, coordination, Communication and Information Center C4i used in the surveillance of the perimeter fences of the refineries and the access gates  as well as following up the movement of the security vehicles and patrols.



9. Providing employment opportunities for trained security officersman's job

In order to cater for the needs of the oil sector companies for Kuwaiti security men and in the absence of adequate numbers of persons who have the right qualifications for this class of manpower,  the Oil Sector Services Company, in coordination with Kuwait Petroleum Corporation, provided 300 employment opportunities for 300 trainee security men.

10. KPC general security general procedures

The Support Services Department –Security – compiled, translated, printed and distributed the "Security General Procedures", as part of its efforts to improve KPC security performance, following the company's taking over of its security services management.

This manual is a documentary reference to provide information on the fundamentals of maintaining safety and security in the work environment at the Oil Sector Complex and the Petroleum Training Center.  

In addition to its importance as an effective tool for raising awareness of the general rules of security, this manual specifies the procedures for obtaining access and exit passes for employees, vehicles and materials, and shows the user how to report security incidents and emergencies. It also contains the phone numbers that may be contacted in such situations. Furthermore, the Security General Procedures is a practical guide for dealing with visitors, contractors employees and others who visit the Oil Sector Complex and the Petroleum Training Center.